Member ServicesContact Your Nurse Consultant Contact Your Nurse Consultant Personal interaction at MRC begins with a real person answering our phones and directing each caller to the appropriate professional. All our utilization review and medical case management functions are handled by experienced registered nurses, most with advanced degrees and certifications, trained individually to our high standards. As much as possible…

Member ServicesContact Your Nurse Consultant Contact Your Nurse Consultant   Personal interaction at MRC begins with a real person answering our phones and directing each caller to the appropriate professional. All our utilization review and medical case management functions are handled by experienced registered nurses, most with advanced degrees and certifications, trained individually to our high standards. As much as…

Member ServicesPatient Forms Patient Forms Medical Case Management involves an in-depth care management program for patients with catastrophic or chronic illness or injury and helps in ensuring compliance, complete communication, and communication with all involved parties. Having your own Registered Nurse, for medical case management, with clinical and medical nurse consulting experience to act as your advocate, is a free…

Member ServicesPatient Survey Patient Survey If you are or have been in our Medical Case Management or Pre-Certification programs, please take a few moments to tell us how we did. On clicking the link below you will be redirected to our Secure Web Portal to complete the Patient Survey. Go to Survey Contact us todayWhat can we do for you…

Member ServicesReferralsMembers and associates may submit referrals by phone, fax, email and forms. Please see details below. Submit a ReferralPhone & Fax Call local or Toll Free to the MRC Office Local: 509-328-9700 Toll-Free: 1-800-827-5058 Fax: 509-328-9777 * Please put department name in the FAX attention field Submit a ReferralSend an Email Please do not e-mail Protected Health Information (PHI)…

Member ServicesPatient Information The medical maze can be confusing at best, and even more so when you have worries and fears for yourself or a family member due to an illness or injury. Suppose you have a question about your health care or you have concerns about your treatment. Perhaps you’re not experiencing the results you think you should. In…