About Medical Rehabilitation Consultants

MRC is a Medical Management and Review Organization

Medical Rehabilitation Consultants, LLC, is a privately-owned, independent corporation based in Spokane, Washington and was established in 1987 by Mary Glidden, R.N., BSN, CCM, CLCP, CRRN, D-ABDA. Originally providing catastrophic and workers’ compensation medical case management services in the Pacific Northwest, our firm has expanded to providing a full range of cost containment and utilization management services throughout the contiguous United States, Alaska and Hawaii.

Our customers include insurance companies, self-insured employers, employee benefits consultants, Taft-Hartley trusts, third party administrators, public self-insured programs, city, county, and state agencies, attorneys, and private individuals for accident & health, disability, liability, and worker’s compensation claims as well as all issues relating to elder care management.

MRC is staffed with highly qualified professionals in the fields of nurse case management, vocational rehabilitation, geriatrics and counseling.

Medical Rehabilitation Consultants' philosophy that an informed health care consumer is a cost effective health care consumer leads our consultants to be committed to the education of each client with each contact. Clients are encouraged and supported to actively participate in their health care plan with our professionals serving as their advisors and advocates.

Medical Rehabilitation Consultants supplements the professional staff with a dedicated and highly respected advisory team of medical and legal consultants in multiple specialties including: physiatry (rehabilitation), family medicine, internal medicine, endodontics, orthodontics, general dentistry, pain management, mental health and substance abuse, chiropractic, and physical therapy. All members of our advisory team are licensed and certified in their respective fields; all are in active practice and highly regarded in their field of practice.

Who We Are

Leveraging Medical Knowledge

Its all about Customer Service

It’s been our privilege supporting customers across the US for over 25 years. We continually strive to improve and innovate our services to best meet our customers’ ongoing challenges.

We are committed to the highest quality work product and aspire to exceed our industry’s URAC and CPC Certification requirements.

We are confident that we provide our customers the best price with the highest quality results of all Certified Utilization Review Companies.

Medical Cost Containment

With Results

Our goals are to provide Medical Case Management and Utilization Professional Services, applying medical practice and financial knowledge to improve our customers’ process, outcomes, and financial results.   We apply medical knowledge and financial best practices to cost containment with customized management and education programs for the prevention of over/under utilization of medical services that benefit our customers and their plan members.

Medical Rehabilitation Consultants, Inc., has the unique ability to quickly adapt and modify our services and reports according to the requirements and needs of our customers. Our flexibility enables us to work with you to formulate a plan designed to contain costs, streamline the healthcare process for your insured members through coordination of care, and make your job less complicated.

Who We Serve

Medical Cost Containment

Medical Case Management

Medical Case Management is defined as the timely coordination of medical care to meet an individual’s healthcare needs and maximize the use of benefit dollars while supporting a quality medical treatment plan. It involves review of the whole picture of the participant’s health and medical status, problems, treatment necessary, treatment being given and alternatives to care. It also includes a review of the cost of services, drugs, equipment, supplies; price negotiation; and long-term cost estimates.

Cost Containment

Utilization Management

The purpose of utilization review is to target and medically manage the benefit plan’s most costly services by determining medical necessity, reviewing the proposed plan of treatment for medical appropriateness, determining whether the requested medical services should be provided and exploring if alternative options have been considered that may be less costly and/or more effective. Effective utilization review results in improved benefit utilization, immediate cost containment and improved care and early identification of potential high-dollar and high-risk procedures and services for referral to medical case management.

Our Medical Knowledge Professional Team

Leveraging Medical Knowledge

MRC Team

Our team of Physicians, Nurses, Certified Medical Audit Specialist and Professional Coders have successfully saved our healthcare payers customers millions through MRC Medical Management and Utilization Reviews.
Our Happy Clients

What Our clients Say

MRC Customer

“I have been in a position to work with a number of utilization review/ case management firms. It has been my experience that Medical Rehabilitation Consultants, LLC, is one of the highest-ranked companies in regard to their business ethics and professionalism.

MRC Customer

Marc S.
MRC Customer

“I realize how busy your company must be, dealing with patients on a daily basis, but I had to take time out of my very busy day to express my gratitude to your company for having such great employees.

MRC Customer

Valerie L.
MRC Customer

“I have been consulting for self-funded group health plans in Alaska since 1985 and have handled groups ranging in size from 60 to 1,500 covered employees.  Of all the utilization review case management firms I have dealt with, MRC is head and shoulders above the competition.”

MRC Customer

Bruce G.
MRC Customers

Without the help of the MRC Nurse Consultant, I know the patient would not have received and continued to receive, the well-coordinated care he is getting.   The MRC Nurse Consultant has prevented more than one hospitalization, a number of emergency room visits, multiple visits to doctors, and poly prescription abuse. I feel she has delivered ongoing excellent care for her clients as well as saving the insurance company thousands of dollars in expenses.

MRC Customers

Thomas T. M.D. & Penny T. Office Manager
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    MRC Contacts & Links

    Phone: 1-509-328-9700

    Fax: 1-509-328-9777

    Location:  860 Johnson Ferry Road NE, #140-390, Atlanta, GA 30342

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